Pleasanton Facility Equipment

Roche Molecular Systems (RMS) is a diagnostic division of Hoffman-La Roche, the world’s largest biotech company.  RMS manufactures equipment for medical diagnostic equipment for physicians, hospitals, and consumers. 

The Pleasanton facility was using a traditional chemical treatment program, along with a salt based water softener, in an attempt to reduce water usage and move toward their stated goals of sustainability. However, they still experienced poor HVAC performance including corrosion, bio-contamination and scaling. 

cooling towers

Cooling Towers at Roche Molecular Systems, Pleasanton, CA

ammonia chillers

Furthering Sustainability Goals

Management desired to further their environmental commitments by setting the following goals:

  • Reducing water usage
  • Reducing power consumption
  • Eliminating chemical dosing entirely
  • Eliminating softener reject (brine)       

To that end, they researched available technologies, visiting the Santa Clara Facilities Expo in September 2016 where they discovered DWT (Dynamic Water Technologies) and the UET (Universal Environmental Technology) electro - chemical treatment system.

Diligent investigation into the efficacy of the technology included a visit to an existing DWT customer, who had their system in use for one year. The customer’s facilities personnel were extremely pleased with the systems performance and DWT’s service.

The Installation

The DWT installation was begun in November 2016, and the system was started up on February 24, 2017.

Results Summary


Pleasanton Facility Results


How UET Achieved the Roche Goals

The UET process is a well established technology which works with any water composition to restore water to its natural balance without adding chemicals by applying continuous partial electrolysis.

The Science behind UET

science behind UET

UET uses Partial Electrolysis to create pH gradient

H2O ↔ H+ + OH-

Anode has a pH of 0, Cathode has pH of 14

science behind UET

Due to pH gradient, ions begin aggregating in order to balance the water.
Cathode has aggregation of positive ions (calcium, magnesium). Anode has aggregation of negative ions (chlorides).

science behind UET

Excess calcium, silica and magnesium precipitate with carbonate and forms onto the cathode wall (scale control). Chlorides in water become activated to form HOCl and Chlorine (biocide). Water has saturated, stable Ca2+ and Mg2+ which acts as a corrosion inhibitor.  pH of 9 is far from corrosive index (corrosion control)

excess calcium

Scale, Corrosion and Bio-Contamination

Scale, corrosion, and bio-contamination are the cause of major problems with commercial and industrial process water systems. Inefficient heat transfer, plugging, and outright failure happen all the time. Treatment of all three must be simultaneous to achieve and maintain effective water treatment.


UET simultaneously controls all three problems:

SCALE: The unstable minerals are precipitated within the wall of the reactor, keeping it out of the system.

CORROSION: Stable calcium and magnesium ions are left in an aqueous state while the pH is balanced around 9.  The water is well within the scale forming region, thus preventing corrosion.

BIO-CONTAMINATION: The UET provides continuous halogenation and is able to raise or lower chlorine levels.


Why Traditional Treatment Fails

Chemical treatment does not have an answer for changes in makeup water composition.

Many chemical treatments can go awry, oscillating between scale forming and corrosion while blooming dangerous amounts of bio-contamination.

Chemical treatment does not have an answer for silica. Typically chemical treatment programs will not go above 150 ppm silica.

Why Dynamic Water Technology Succeeded

UET is a patented technology that utilizes controlled electrolysis to manage scaling, corrosion and bio-contamination instead of chemicals. The  system speeds the process of scaling within the controlled environment of tubular reactors on a basin side loop, rather than in the process piping.

The controller continuously adjusts the electrolysis. It then sends an electric current from an anode to the cathode using the water as a medium. The DC process spurs partial electrolysis in the water, splitting H+ and OH+ ions. The rapidly formed scale is soft and easy to clean out of the reactor chamber. The water leaving the reactors is in balance and no longer seeks to deposit scale in the tower or process piping and chiller.

The reactor also generates measurable chlorine, despite not adding any chemicals. The biocide level is adjustable and disinfects the process water, killing algae and bacteria, including the pathogenic legionella.


I was introduced to (DWT) Dynamic Water Solutions at the Santa Clara Facilities Expo in September 2016. What drew me to their booth was the UET (Universal Environmental Technology) Electrochemical treatment system for cooling towers and the gathered attendees inquiring about the technology. 

The person I met was Mitch Miller, DWT's National Account Manager. Mitch presented their products in full detail and without any sales pressure. 

Being and engineer, I'm typically skeptical in accepting new products w/o first-hand experience in their use or knowing others that have used them. I pursued investigating in-depth about their use and customer experience. So I first visited a customer who had their system in use for ~1 year. The customer (two facilities personnel) was overly pleased with the UET performance and DWT's service. I next went online to see if there were any complaints about the product and found none. Thirdly, DWT came to our site and met with our Facilities group including our SHE (Safety, Health & Environment and Operations and Maintenance personnel. The elimination of all our chemicals including softened water system and reduction in both water and sewer costs would help Roche in being more sustainable and what our SHE group wanted to see. Everyone was impressed; however a couple of our technical people were skeptical. 

Roche Molecular Solution and DWT signed an agreement in January 2017 and had the unit installed in late February. Well, seven months into the UET's operation, I"M proud that we are successfully using the UET. Our water is crystal clear with no evidence of scale, corrosion, or bioburden. 

The UET appears to be working as intended. What I think is tremendous is DWT's 20 year warranty. I can't think of other manufacturers who feel that confident of their products to offer the same. 

I highly recommend the UET for use on cooling towers and working with DWT.

Ted Shnipper
Operation & Maintenance Mgr
Roche Molecular Systems